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Crystal Collins


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Crystal Collins has served as the President for the North Carolina Trucking Association, Inc. (NCTA) since April 2010. In this role, she works to protect, educate and promote the diverse interests of North Carolina’s trucking industry.  Collins, a registered lobbyist, advocates on behalf of the industry against unfair governmental regulations and initiates favorable legislation before the North Carolina legislature.

Prior to accepting her current position, Collins served as the Vice President of Membership at the American Trucking Associations for seven years. Collins was Vice President of Membership at a national in-store advertising association in Washington, DC also, and worked at Delta Air Lines for 10 years spending the last five in Sales and Marketing.

Collins currently serves on many committees of importance to the industry, including the NC Truck Parking Study, NC Statewide Freight Advisory Committee, and NC Moves 2050 Plan Statewide. She served on the No Tolls I-95 Board of Directors and has represented the NC trucking industry on the NCDOT I-95 Advisory Council, the NCDOT NC Transportation Advisory Group, the Charlotte Freight Mobility Plan Steering Committee, and the Wilmington Freight Model Planning Committee. She has chaired Region II of the Trucking Association Executive Council.

Collins is a member of a trucking family, steeped in the industry and politics. Her family’s trucking company was founded by her parents in Jackson, GA and her brothers currently own and operate the business. Collins’ father was a six-term member of the United States House of Representative from Georgia.

Collins received her Associate of Arts degree in marketing and management technology from Clayton College and State University in Morrow, GA. She makes her home in downtown Raleigh and has two grown daughters, Tiffany and Savannah.

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Lindsey Harris

Office Manager & Bookkeeper

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Lindsey Harris joined the North Carolina Trucking Association in 2018 as the part-time bookkeeper.  Fall of 2019 Lindsey moved into a full-time position as the Office Manager, bookkeeper and database/webmaster.  She has worked in the accounting field most of her professional career, following her family’s history of accounting.  Lindsey’s grandparents started a tax practice is South Florida, later her father joined his father in the business and now her parents run the practice together.

Before joining the NCTA team, Lindsey worked for a travel company for 6 years managing their accounts payable and then moved into the bookkeeper role.  In 2009 she started her bookkeeping company for small businesses.  Upon the birth of their third child in 2014, Lindsey put down the calculator to be a full-time mother to her three children until joining NCTA.

Outside of the office, Lindsey enjoys serving at her church in many ways, but most of all working with children.  She is the children’s worship coordinator on Sunday mornings and leads Wednesday night activities for kindergarten through 5th graders each week.

Lindsey received her bachelor’s in kinesiology and a minor in nutrition at James Madison University within three years while also obtaining EMT and personal trainer certifications.  She and her husband Jake, live in Cary, NC with their three children where they enjoy camping on long weekends and exploring new adventures as the children grow.

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Amy Ballard

Events and Meetings Specialist

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Amy Ballard holds the position of Event Specialist at the North Carolina Trucking Association (NCTA).  Amy began her journey with the NCTA at the Annual Councils Conference back in October of 2018. Amy is responsible for planning and execution of the NCTA Safety and Human Resources and Technology and Maintenance Councils, Annual Councils Conference, Truck Driving Championship/Top Tech, and NCTA seminars.

Prior to joining NCTA, Amy spent eight years in the field of higher education at James Madison University. She worked for the Institute for National Security Analysis (INSA) as the Operations Coordinator where Amy helped create curriculum for a new and unique degree program; the Intelligence Analysis B.S. Amy worked closely with the Intelligence Community to fine tune an academic program that would produce a new generation of Intelligence Analysts, that could tackle the most critical  and complex challenges facing the intelligence environment. Amy partnered with the DEA, DIA, FBI, CIA, NSA, and NGA to establish an internship program that would be exclusively offered to the top students in the program, in order to apply for a two year internship with one of the highly sought federal agencies. Amy was also responsible for planning events for the university.

Amy obtained a B.S. in Health Promotion, with a concentration on youth tobacco prevention from Coastal Carolina University and a Masters of Public Administration from James Madison University.

Steve Massey

Steve Massey

Regulatory Specialist


After retiring from the NC State Highway Patrol, Steve Massey joined NCTA’s team as the regulatory specialist in a part-time role. Steve assist motor carriers with their local, state and federal questions working in partnership with the NC State Highway Patrol.

Steve was born and raised in rural Franklin County. As a child, a career in law enforcement was his life’s goal. Steve began his work with the North Carolina Department of Motor Vehicles in 1989 where his dedication to the safety of commercial motor vehicles began. In 2003, when DMV merged with the North Carolina State Highway Patrol, he carried his expertise of commercial motor vehicles (CMVs) to the Motor Carrier Division of the NCSHP.

In 2008, Steve graduated from NC State University’s Administrative Office Management Program (AOMP), retiring in 2017 as Lieutenant managing the federal grant for the Motor Carrier Safety Assistance Program (MCSAP). Throughout his 30-year career in law enforcement, Steve earned and maintained certifications in Commercial Vehicle Safety Administration (CVSA part A and B) including all CMV inspections, Cargo Tank, and Hazmat. After retirement, Steve joined the Franklin County Sheriff’s Department as Training Coordinator. He is currently serving as the Chief of Police for the town of Bunn.

Steve lives in Zebulon with Jill, his wife of 14 years, and serves as the associate pastor of Kingdom International Church.